Guarantee & Policy

Returns / Cancellations / General Information.

Lead Time:

Please allow up to 3 weeks lead-time on orders. Rush orders can generally be accommodated with a 20% rush fee.

Here at Seascape Lamps Inc., we appreciate your interest in our lamps and we encourage clients to mix and match lamp shades, lamp bases and dimensions. We are happy to send samples of the shade materials or finishes if requested. Don't see quite what you're looking for? Ask us and we may be able to do a custom color or print. Each table lamp and light fixture is made to order and a Seascape designer will be happy to talk with you about personalizing a pendant fixture to suit your style and home decor needs for your hospitality or design project. Please call, fax or e-mail us here M-F 8:00-4:30 PST at our central California location and we'll be delighted to serve you! Orders may be placed by phone, fax, e-mail, mail or through our website**.

• Phone: 1.800.444.0233
• Fax: 831.728.0658
• E-mail: Sales@Seascapelamps.com
• Mail: Seascape Lamps Inc., PO Box 810, Freedom, CA 95019.

**Please note - PayPal charges a nominal fee of 4% to process your order through our website.**

We ask to be notified if an order needs to be cancelled within five working days after order is placed.

All orders come with a 30-day guarantee. If you are not completely satisfied with your purchase, please let us know so we can issue an R/A#, then return it for exchange or refund within 30 days after being received. The return of a custom order may be subject to a 25% restocking fee.

Additional Info:

• All Hanging Lamps come with a white acrylic bottom diffuser.
• Shades and bases can be purchased seperately.
• Hanging Lamps are priced basically by shade dimension. Just choose your size, material and with which wiring you'd like to hang it - silver chain & cord, nickel tubing, guy wire, silver cable cord, white or black rubberized cord - and we will build it and ship it in 4 weeks!
• Lamps shipped as pictured, unless specified.
• Lamps can be ordered in different finishes.
• All lamps can be ordered with different lampshade materials and dimensions.
• All lamps and shades are sold as one unit. Price includes the complete lamp, including the shade, and for our hanging lamps, canopy and all hardware needed.
• Hanging Lamps will be made with 3 feet of chain/cord, tubing, etc. unless client specifies otherwise and all chain, cord, nickel tubing can be trimmed in the field if needed.
• Cone-shaped shades are not available in natural fiber material.
• Orders under $150.00 will incur a minimum fee of $15.00.